Excellence
The Consumer is our boss, excellent is our work and perfection is our goal.
Our commitment to excellence was and still is the foundation of our success. For IQAir, excellence is a part of daily life. Excellence means delivering to consumers products and services that exceed their expectations - time after time, without deviation.
Excellence is unremitting attention to detail at every stage: picking the right raw materials; delivering products to customers on-time; selecting people who are excited by excellence in the workplace.
We can only deliver the quality we promise consumers if everyone at IQAir is committed to excellence. Individual team members must understand the importance of excellence; team leaders must build an environment that encourages and rewards excellence; and executives must insist on excellence.
Accountability
As individuals, we demand total accountability from ourselves; as team members, we support the responsibilities of others.
Respect for the individual is at the heart of the Accountability principle. At IQAir, we encourage team members to accept personal responsibilities so that all team members can achieve their full potential.
IQAir Team Member Responsibilities:
- Exceed your team leader’s expectations.
- Understand how your work impacts the success of IQAir and your individual team members.
- Provide outstanding service and support to our partners, customers, and team members.
- Be dependable and reliable.
- Take initiative to solve problems within the scope of your responsibility.
- Search for opportunities to help.
- Be cooperative and respectful at all times.
Teamwork
The TEAM (Together Everyone Achieves More) concept is a very powerful one because when team members work together for the good of all, everyone truly achieves more. The highest priority for team members is achieving the team’s goals. At IQAir, many team members have strong personalities, possess highly specialized skills, and commit themselves to a variety of personal objectives—but the most important thing is the success of the team. Successful team members are flexible, trust one another, and wholeheartedly support every member of the team in its responsibility and progress toward achieving its goals.
Passion
IQAir team members are people who love their work. Work is Joy.
We are self driven and motivated: we don’t need to depend on external sources for motivation.
We don't waste our lives waiting for the weekends. Being at IQAir and doing what we do ignites our passion and we go for it.
Open Communication
Honesty, candor and our mutual aspirations all build a framework for human relations, which supports the individual and promotes an environment of open communication.
When team members have learned to support and trust one another, we share what we know freely. We realize how important it is to the team to pass on the information that team members need to operate more effectively. Information flows freely up, down, and sideways; so open communication becomes another benefit.
